Need help with reservations?
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Our company was established in 2007 by founder/owner Jose Roman and has been responsible for providing outstanding service and products ever since 2000. Our specialty is in the area to save our customers money and for them to have a wonderful time.
The Chicago Cruises offers an ideal setting on a luxury yacht to create an unforgettable memory,
we want our customers to have the best time of their life and to feel appreciated.
Congratulations! Whether you purchased your tickets or received them as a gift, you’re on your way to a great time. This page will help you understand how to make a reservation using your prepaid tickets, and what costs are involved.
We suggest you begin by reading everything on the front and back of the ticket, which gives you all the important details.
With a VIP prepaid tickets, you avoid paying regular prices. The only costs you have to pay when you use your prepaid tickets is the “service fees. which is clearly printed on your tickets. These charges add up to a total of $39 per ticket.
Special events for days like Valentine’s Day, Mother’s Day and Halloween. We also offer special theme cruises like our Salsa Cruises, Single Mingle Mixer, Mexican Fiesta etc… Most of these will incur some additional charges when you use your prepaid tickets, however, New Year’s Eve & 4th of July cruises are restricted. Prepaid tickets cannot be used for these events.
You can make reservations 24 hours a day, 7 days a week. Just click on cruise dates/Reservations. For any other customer service needs text us at (773)-704-1200 or Leave us a voicemail at (773)-814-0699 (773)-770-4471 and one of our agents will call you back within the next business day. Reservations are required in advance (7-14 days recommended).
1.-TICKETS NEVER EXPIRES!!!
2.-REMEMBER: YOU MUST BRING YOUR TICKETS WITH YOU TO YOUR CRUISE OR YOU WILL HAVE TO PAY $60 PER PERSON. NO EXCEPTION!
Reservations are required 7-14 days in advance reservations can be made 24 hours a day. upon reservations service fees must be paid at the time of reservation. The Roman VIP Corp enforces the coast guard policy of “zero tolerance” No guest shall bring aboard the yacht any type of fire arms, or other weapons, illegal substances, or beverages of any kind. Passes must be presented at the time of cruise check in or a $60 charge per pass will apply. The Roman VIP Corp assumes no responsibility for expenses,inconvenience,or damage, nor for lost,damage,or injury to any property or person on any yachts. No verbal or written representation made in conjunction with this offer other than what is in the print of the pass will be honored. ALL CONFIRMED RESERVATIONS ARE FINAL NO SHOWS ARE NOT ELIGIBLE TO RESCHEDULE FOR A FUTURE CRUISE DATE. CUSTOMER SERVICE (773)704-1200/(773) 814-0699/(773)770-4471 VOICE MAILS ARE HANDLED IN THE ORDER THEY ARE RECEIVED all calls returned by the next business day.
